Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this or any other PETLOUNGE website agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the South African and other copyright laws, and is the property of PETLOUNGE. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with PETLOUNGE or to purchase PETLOUNGE products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by PETLOUNGE. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of PETLOUNGE used in the site are trademarks or registered trademarks of PETLOUNGE. Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, PETLOUNGE disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. PETLOUNGE does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. PETLOUNGE does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of Liability
PETLOUNGE shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if PETLOUNGE has been advised of the possibility of such damages.

Typographical Errors
In the event that a product is mistakenly listed on the site at an incorrect price, PETLOUNGE reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. PETLOUNGE reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, PETLOUNGE shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by PETLOUNGE without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
PETLOUNGE may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the contact information you have provided to PETLOUNGE.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the Republic of South Africa, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of PETLOUNGE products) shall be in the Province where PETLOUNGE head offices are located. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of PETLOUNGE products or services) must be commenced within one (1) year after the claim or cause of action arises. PETLOUNGE’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. PETLOUNGE may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a PETLOUNGE or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
PETLOUNGE does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, PETLOUNGE is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site.
However, PETLOUNGE reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to PETLOUNGE in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless PETLOUNGE, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. The PETLOUNGE site and all content are provided on an "as is" basis. The contents of the site, such as text, graphics, images, information obtained from PETLOUNGE's licensors, and other material contained on the PETLOUNGE site ("Content") are for informational purposes only and do not constitute advice. The user is encouraged to consult with a professional advisor before acting on any information or content appearing on or transmitted through PETLOUNGE's web site. Nothing on the site shall be construed as an offer by PETLOUNGE to the user, but merely an invitation to do business.

Third-Party Links
In an attempt to provide increased value to our visitors, PETLOUNGE may link to sites operated by third parties. However, even if the third party is affiliated with PETLOUNGE, PETLOUNGE has no control over these linked sites, all of which have separate privacy and data collection practices, independent of PETLOUNGE. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, PETLOUNGE seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

User Content
You agree that you will not upload or transmit any communications or content of any type to any public areas that infringe or violate any rights of any party. By submitting communications or content to PETLOUNGE, you agree that such submission is non-confidential for all purposes. If you make any submission to a public area or if you submit any business information, idea, concept or invention to PETLOUNGE by email, you automatically grant-or warrant that the owner of such content or intellectual property has expressly granted PETLOUNGE a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the communication or content in any media or medium, or any form, format, or forum now known or hereafter developed. If you wish to keep any business information, ideas, concepts or inventions private or proprietary, do not submit them to the site or to PETLOUNGE by email. We try to answer every email in a timely manner, but are not always able to do so. You agree to only post or upload Media (like photos, videos or audio) that you have taken yourself or that you have all rights to transmit and license and which do not violate trademark, copyright, privacy or any other rights of any other person. Photos or videos of celebrities and cartoon or comic images are usually copyrighted by the owner.
By uploading or submitting any media on the PETLOUNGE site, you warrant that you have permission from all persons appearing in your media for you to make this contribution and grant rights described herein. Never post a picture or video of or with someone else unless you have their explicit permission. It is strictly prohibited to upload media of any kind that contain expressions of hate, abuse, offensive images or conduct, obscenity, pornography, sexually explicit or any material that could give rise to any civil or criminal liability under applicable law or regulations or that otherwise may be in conflict with these Terms and Conditions or the Privacy Policy.
You agree that you will not upload any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or this web site.
By uploading any media like a photo or video, (a) you grant PETLOUNGE a perpetual, non-exclusive, worldwide, royalty-free license to use, copy, print, display, reproduce, modify, publish, post, transmit and distribute the media and any material included in the media; and (b) you certify that any person pictured in the submitted media (or, if a minor, his/her parent/legal guardian) authorizes PETLOUNGE to use, copy, print, display, reproduce, modify, publish, post, transmit and distribute the media and any material included in such media; and (c) you agree to indemnify PETLOUNGE and its affiliates, directors, officers and employees and hold them harmless from any and all claims and expenses, including attorneys' fees, arising from the media and/or your failure to comply with these the terms described in this document.
PETLOUNGE reserves the right to remove any media for any reason, at any time, without prior notice, at our sole discretion.

Competitions & Give-aways
Unless otherwise stated on a competition page, all competitions rules and conditions below apply:
a. All entries are permitted via PETLOUNGE websites or channels only.
b. South African residents, over the age of 18 are eligible to enter.
c. Each competition states the closing date, prize value and number of winners. Users should check their account for winning notices and have up to 30 days to claim their prize or it may be forfeited.
d. Entries are made by registering with accurate personal details and completing the required forms and questions as required.
e. One entry per competition allowed per person. Multiple entries by a single person will result in disqualification.
f. All entry details, images submitted etc. become PETLOUNGE’s property and may be used by PETLOUNGE as marketing material.
g. Winners are determined automatically and randomly.
h. Please ensure that all personal information is completed accurately. We may disqualify an entry should any of the information prove incorrect. Furthermore, entrants give PETLOUNGE permission to communicate with them via any channels.
i. PETLOUNGE reserves the right to edit any material and information submitted, in addition to extending a competition’s closing date.
j. Prizes are not transferable and may not be exchanged for cash or any other prize.
k. PETLOUNGE’s decision is final and no correspondence will be entered into.
l. No employees and immediate family of PETLOUNGE or the competition’s prize sponsors may enter.
m. By entering PETLOUNGE’s competitions, each entrant agrees to abide by all the rules. PETLOUNGE reserves the right to disqualify an entry without notice.
n. PETLOUNGE shall not be held responsible for the usability and warranty/guarantee of prizes issued or loss of physical or digital vouchers which have subsequently been used by an unauthorised party. Winners are required to contact the prize sponsors for assistance with this regard.
o. Participants enter or take part in competitions and give-aways at their own risk and PETLOUNGE bears no responsibility for any loss, damage or harm suffered as a result of participation.
p. PETLOUNGE’s competition rules, terms & conditions and formats may change without notice.


E-mail Disclaimer (as linked from sender)
This e-mail and any attachments are proprietary to PETLOUNGE and/or any of its subsidiaries. It is confidential, may be legally privileged and is protected by law. The content of this e-mail message may contain personal views of the author/sender of this communication and may not necessarily reflect the views or policies of PETLOUNGE.
The person/s or entity/s addressed in this e-mail is/are the intended sole recipient/s. If this e-mail has reached you in error, please:
1. Notify the sender of this error and delete this communication immediately;
2. Do not read, disclose or use the content of this e-mail in any way whatsoever;
3. Do not copy, distribute or take action in reliance of the contents of this information. Doing so is strictly prohibited and may be unlawful.
PETLOUNGE and/or any of its subsidiaries is neither liable for the proper or complete transmission of the information contained in this communication nor for any delays in its receipt.
Under no circumstances shall PETLOUNGE and/or the author/sender of this communication be liable to any person or entity for any damages whatsoever, whether direct or consequential damages that arise out of this e-mail message. Neither PETLOUNGE nor the author/sender of this e-mail message represent or guarantee the accuracy of this e-mail message and does not accept any liability whatsoever for any damages directly or indirectly arising out of the furnishing to the recipient (whether the intended recipient or not) or the use made by such recipient (whether the intended recipient or not) of the information set out in this communication. Details pertaining to the author/sender of this e-mail message or the content of this email or any of its attachments, may not be used, published, copied or disclosed for any purpose whatsoever without the written permission of PETLOUNGE or the author/sender.

Consumer Protection Act (CPA)
South African CPA laws shall supersede any PETLOUNGE terms and conditions which conflict with the act or any other laws in the Republic of South Africa.

PETLOUNGE’s Contact Information – Telephone: +27(0) 11 230 4600 | Email: info@petlounge.co.za