PetLounge - Taking Care of your Pets!

Every pet travelling by air deserves to experience the stress-free and comfortable environment offered by PetLounge.

Animal Lovers Choose PetLounge.

Hygienic and comfortable the PetLounge is for pets travelling on holiday or to a new home.

The PetLounge was founded in response to approaches from pet owners, breeders and associations as they identified the dire need for the correct and compassionate way of moving animals.


  • Wendy and Gigi”
    We are so grateful to Lenishia at Durban BidAir for their support and assistance with doing the paperwork early for Gigi’s trip to Cape Town, which meant that on the day when we arrived by taxi we could just drop her off with Roberto and know that she was safe with him. Shahiema in Cape Town also went the extra mile for us as we had no way to get to the PetLounge as it is far away from the Passenger Terminal, Shahiema arranged to meet us in the Passenger Terminal with Gigi. We are so grateful to her. We are now at our French house and Gigi is having a happy time rushing around her French garden, of course she was very relaxed about all the travel, she knows I will stress for her! We thank you very much, we cannot speak highly enough of the amazing service that your team in Durban and Cape Town gave us.
    Wendy and Gigi”
  • Dear Shahiema I would like to let you know, what a pleasure it was to deal with your branch of the Petlounge. I had to use your offices last year in November. You and Mikhaela were so kind and understanding and so helpful. What a wonderful world this would be if we could all be like the two of you. I will be telling all my friends to fly BA rather with their pets. Thanking you once again. Kind regards Liz Baker
    Liz Baker