PetLounge - Taking Care of your Pets

Every pet travelling by air deserves to experience the stress-free and comfortable environment offered by PetLounge.

Animal Lovers Choose PetLounge.

Hygienic and comfortable the PetLounge is for pets travelling from airport to airport either on holiday or to a new home.

The PetLounge was founded by BidAir Cargo in response to approaches from pet owners, breeders and associations as they identified the dire need for the correct and compassionate way of moving animals between airports within SA.


  •  Lourenza'
    My "KINDERS" - Almost 1 year old.  They flew from JHB - PE almost 11 months ago. Once again - Thank you for your wonderful service and you guys took such good care of my Children - Zaza & Zinzi. They will be 1 year YOUNG on the 3rd of November 2017.
  • Deshnee
    My puppy arrived safely and we had no issues at all. I am so impressed by the level of service received. The check in process at East London was very easy and staff were very helpful (as the previous owner relayed this info to me). At OR, the staff at BidAir PetLounge was really helpful with directly us over the phone. Also although they were about to close up, they waited for us and my puppy to be all settled and then they left. I will definitely recommend BidAir PetLounge to those I know.
  • Shalom”
    On Friday and Saturday morning the past week, we made use of your facility to transport 4 precious puppies from ORT to CPT airport We were very much surprized by the professionalism and caring attitude of your staff in specific, IVAN and THATO They were very much helpful and they assured us that the puppies would be look after with the best of care. The paper work was also very user friendly and we will for sure make use of your services again in future. Please extend our gratitude to the 2 gentleman
  • Dear Shahiema I would like to let you know, what a pleasure it was to deal with your branch of the Petlounge. I had to use your offices last year in November. You and Mikhaela were so kind and understanding and so helpful. What a wonderful world this would be if we could all be like the two of you. I will be telling all my friends to fly BA rather with their pets. Thanking you once again.
    Liz Baker"